When you leave your car with us, we proceed in the following order. We will inform you in Korean what has been checked at each step and what remains to be done.
STEP 1 · Inquiry
Let us know your vehicle's condition by phone or online
If you send us photos of the vehicle, we will guide you on the approximate scope and whether a visit is necessary. If you have an accident claim number, you can provide it then.
STEP 2 · Free Inspection and Estimate
Bring your car to the workshop for a free inspection and estimate
It is difficult to give an accurate price over the phone without seeing the car. That is why we choose to provide estimates after an in-person inspection.
STEP 3 · Insurance Processing
Provide your claim number and insurance company name, and we will organize the process together
If you find it difficult to talk to US insurance companies, we will guide you through the process. We will organize the necessary documents and steps in Korean.
STEP 4 · Repair
We begin work after confirming the repair scope and estimated duration
The duration varies depending on the area and parts availability. We will keep you updated on parts status during the process.
STEP 5 · Final Inspection and Delivery
After the final inspection, we deliver the vehicle and explain the results in Korean
After repairs are complete, we perform interior and exterior cleaning and polishing. For vehicles with cloudy headlights, we offer additional headlight restoration services.